Shipping & Returns
We offer flat rate standard shipping
to the following Countries:
Within Canada $14 CAD
United States $19 CAD
If you require shipping to a Country not listed, please contact me for a shipping estimate!
Local pickup within Victoria BC is also available free of charge. Choose this option at checkout and I will contact you when your order is ready to arrange a pick up time.
Any customs and duty fees are the responsibility of the customer.
Jimi Collection is not responsible for items that have been lost of damaged during delivery. Please contact us or Canada post with concerns involving your shipped package.
Due to the nature of made to order items, Jimi clothing is non refundable.
Items can be exchanged or returned for store credit within 30 days. This excludes custom altered items and colour blocked items which are final sale. Returned items must be unworn, unwashed and with original tags and packaging. The customer is responsible for all exchange shipping charges. Exchanges are subject to our current lead times. If you would like to exchange something, please contact us .
A $10 restocking fee may apply to your exchange.
We kindly ask that you thoroughly review sizing charts and measurements to determine best fit before purchase. Exchanges are welcome, however we use the made to order model to keep our in house stock low and having pieces returned diminishes the purpose of this.
Items purchased from the ready-to-ship section during our on sale are final sale.